Refund policy

Return & Refund Policy

At ElectroHub, all sales are final.

No Returns or Refunds

ElectroHub does not accept returns, refunds, or exchanges for change of mind after an order has been delivered.

Please review the product description, specifications, dimensions, compatibility, and other relevant details carefully before placing your order.

Once a product has been delivered and accepted, it cannot be returned or exchanged simply because the customer no longer wants it, ordered the wrong item, or changed their mind.

Damaged, Defective, or Incorrect Products

Please inspect your order upon delivery.

If a product arrives:

  • Damaged

  • Defective

  • Different from the product ordered

  • Missing an included item or accessory

please contact ElectroHub as soon as possible at sales@electrohubstore.com with your order details and, where possible, clear photos or videos showing the issue.

After reviewing the case, ElectroHub will determine the appropriate solution, which may include repair, replacement, or exchange, depending on the issue and product availability.

Products Damaged After Delivery

ElectroHub is not responsible for damage resulting from:

  • Misuse or improper handling

  • Incorrect installation

  • Improper electrical supply or voltage

  • Accidental damage

  • Improper storage

  • Unauthorized repairs or alterations

  • Failure to follow the manufacturer's instructions

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Orders may only be cancelled before they have been dispatched.

Once an order has been dispatched, cancellation is no longer available.

Contact Us

For damaged, defective, or incorrect products, please contact:

ElectroHub

Phone: +961 76 823 034
Email: sales@electrohubstore.com