Terms of service

Terms of Service

These Terms of Service govern your use of the ElectroHub website and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service and to any policies referenced on the website.

1. About ElectroHub

ElectroHub operates an online store offering electronics, home appliances, and related products in Lebanon.

For questions regarding orders, products, or these terms, please contact us at:

Email: sales@electrohubstore.com

2. Product Information

We aim to provide accurate product descriptions, specifications, images, prices, and availability.

Product images may differ slightly from the actual product due to lighting, display settings, packaging updates, or manufacturer changes.

Where a product model, specification, colour, capacity, power rating, or other feature is important to your purchase, please review the product information carefully before ordering.

3. Prices

Prices displayed on the website are shown in the currency indicated at checkout.

ElectroHub may update prices at any time before an order is placed.

Delivery charges, where applicable, are displayed during checkout before the order is completed.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted or dispatched.

We may contact you by phone, WhatsApp, or email to confirm your order, delivery information, product availability, or other order details before dispatch.

We reserve the right to cancel or refuse an order where necessary, including in cases of:

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraud or misuse.

• Incorrect or incomplete customer information.

• Delivery limitations or other circumstances preventing fulfilment.

If an order cannot be fulfilled, we will contact you where reasonably possible.

5. Payment

Available payment methods are displayed at checkout.

Where Cash on Delivery is selected, payment is collected when the order is delivered.

Customers are responsible for providing accurate contact and delivery information.

6. Delivery

Delivery is currently available within Lebanon, subject to courier coverage and product availability.

Delivery fees and available shipping options are displayed during checkout.

Estimated delivery times are provided as guidance and may vary due to location, courier schedules, product availability, holidays, or circumstances outside our reasonable control.

Please refer to our Shipping Policy for further information.

7. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy and applicable Lebanese consumer protection laws.

Nothing in these Terms is intended to limit any mandatory consumer rights provided by applicable law.

8. Product Warranty

Warranty coverage may vary depending on the product, manufacturer, supplier, and applicable warranty terms.

Where a warranty applies, the relevant details may be stated on the product page, product packaging, warranty documentation, or communicated to the customer.

Warranty coverage does not generally apply to damage caused by misuse, improper installation, accidents, unauthorized repair, or failure to follow manufacturer instructions, except where otherwise required by law.

9. Website Use

You agree not to misuse the website or use it for unlawful, fraudulent, or harmful purposes.

You must not attempt to:

• Interfere with the operation or security of the website.

• Access areas or systems without authorization.

• Submit false or misleading information.

• Use the website in a way that violates applicable law or the rights of others.

10. Intellectual Property

The ElectroHub name, branding, website content, text, graphics, and other materials belonging to ElectroHub may not be reproduced or used without permission, except where permitted by law.

Third-party brands, trademarks, product names, and images remain the property of their respective owners.

11. Third-Party Services

Our website may use or link to services operated by third parties, including payment, delivery, technology, and communication providers.

ElectroHub is not responsible for third-party websites or services that are outside our control.

12. Errors and Availability

We reserve the right to correct errors, inaccuracies, or omissions relating to products, descriptions, pricing, promotions, availability, or other website content.

Where an error affects an order that has already been submitted, we may contact the customer before proceeding.

13. Limitation of Liability

To the extent permitted by applicable law, ElectroHub will not be liable for indirect or consequential losses arising from use of the website or products.

Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

14. Privacy

Personal information is handled in accordance with our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The version published on the website at the time of your order will apply to that order, subject to applicable law.

16. Governing Law

These Terms are governed by the applicable laws of the Republic of Lebanon.

Any mandatory consumer protections under Lebanese law remain unaffected.

17. Contact

For questions about these Terms of Service, please contact:

ElectroHub

Phone: +961 76 823 034
Email: sales@electrohubstore.com